Shipping & Return Policy

We ship via all major carriers both domestically and internationally. For international shipments, many countries also charge tax and customs fees upon delivery, and these are not included in our quoted pricing or in pricing shown online. These taxes and customs fees are the responsibility of the customer.

Harmonized tariff code for Optronic Laboratories’ Repairs and Calibrations is 9801.10.0000

Returns are not accepted due to the cost of calibration that is required prior to shipment. Exchanges are allowed if a different sensitivity is required and if the meter is available in the same spectral range as originally purchased. Customer is responsible for return shipping door to door to our facility, including all applicable taxes and customs fees. To exchange, the request for factory approval must be made in writing.